Understand the asset
Monero is designed with transaction privacy features. A supported Monero invoice must still be matched, confirmed and credited correctly.
Before you send
Use the exact invoice address and keep the payment proof needed for support. Never publish wallet secrets or seed words when asking about a transfer.
What privacy means here
Privacy features reduce certain on-chain disclosures. They do not protect an exposed server, a compromised wallet or unnecessary personal information sent to support.
After payment
Payment should be confirmed only after the invoice has been reconciled under its confirmation policy. If a payment is delayed, provide the transaction identifier and invoice number through a verified support channel. Never provide a wallet recovery phrase or private key.
Educational Monero context
This page explains Monero as a hosting-payment topic. KoalaVPS has not configured an XMR customer receiving route, a Monero invoice endpoint or a Monero wallet connection. Do not use a generic payment address from another asset. Customer checkout availability and a separate affiliate payout asset are different decisions.
Keep the payment record useful
Retain the order reference, quoted asset and network, expiry and transaction identifier. Contact support through a verified channel if reconciliation is needed. A support enquiry should never include a wallet seed, private key or signing credential.
A little more clarity.
Can I submit a Monero transaction for a current order?
No XMR customer checkout route is configured. Use one of the seven routes explicitly offered on the payment-method page.