Canonical page: https://koalavps.com/pgp/

Language: English. Source snapshot: 2026-10-21. Generated: 2026-10-21T13:31:28.274Z.

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Verify the channel

# Secure messages start with a verified key.

Verify the official public key and its full fingerprint before sending confidential information. An official KoalaVPS key is not currently published.

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## IN THIS DOCUMENT

[Why publish a key?](https://koalavps.com/pgp/#section-1)[What a complete key page needs](https://koalavps.com/pgp/#section-2)[Keep sensitive reports minimal](https://koalavps.com/pgp/#section-3)[Current state](https://koalavps.com/pgp/#section-4)[Start with the support channel](https://koalavps.com/pgp/#section-5)[Verify the fingerprint outside the message](https://koalavps.com/pgp/#section-6)[Use a verified operator key](https://koalavps.com/pgp/#section-7)[Knowledge base](https://koalavps.com/resources/)

## Why publish a key?

A public OpenPGP key can support encrypted messages and signature verification. It does not prove the sender’s identity by itself. The fingerprint needs to be verified through an independent trusted channel.

## What a complete key page needs

Publish the full fingerprint, key creation date, supported purpose, expiration policy and a clear update or revocation procedure. A short key identifier is not enough for a careful identity check.

## Keep sensitive reports minimal

Before sending a security report, remove unrelated personal data and avoid publishing working exploit details into an unverified inbox. Include enough information to reproduce the issue safely and agree on a responsible disclosure process.

## Current state

An official KoalaVPS PGP key and security contact have not been issued. Do not encrypt sensitive material to a key found elsewhere merely because it uses the KoalaVPS name.

## Start with the support channel

Use Support and choose Security report for an initial enquiry about a verified contact method. Keep the first message limited to a description of the issue. A ticket is not an end-to-end encrypted PGP channel: wait until you have independently checked a published key and fingerprint before sharing material that needs that protection.

## Verify the fingerprint outside the message

An encrypted message is useful only if it is addressed to the intended key. Compare the complete published fingerprint through a trusted independent path before sending sensitive material. A key identifier or an attachment inside an unexpected email is not sufficient verification.

## Use a verified operator key

A verified KoalaVPS operator key is not provided on this page. Before sending an encrypted report, obtain the operator-controlled public key and verify its complete fingerprint. Its publication should include validity information, replacement history and the intended contact procedure.

KEEP EXPLORING

## Continue reading.

[Trust ### Helpful support starts with clear information. Find useful information for account, billing and infrastructure questions. Prepare a concise description of the issue and use a ve…](https://koalavps.com/support/)[Trust ### Trust needs more than a mascot. A place for verifiable operational and legal reporting. Historical request counts are available only through dated, published repo…](https://koalavps.com/transparency/)[Legal ### Privacy policy — fewer records, clear reasons. Understand account, payment and technical records, why they may be needed and which questions to ask about access and retention. T…](https://koalavps.com/privacy/)

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